Custom Domain & SSL

SSL is supported on all active Public Pages but not on trial pages. Custom domains are not supported on free 'trial' pages - if a trial page has a custom domain configured, the custom domain will redirect to the statuspage.io domain until the page is activated. Private pages do not support custom domains at all.

Before launching your status page to end users, it's a good idea to hook up a custom domain such as status.newrelic.com instead of using your Statuspage.io subdomain, such as newrelic.statuspage.io.

If possible, we actually recommend that our customers get a dedicated URL for their status page (e.g. www.companynamestatus.com). The reason for this is that if your DNS provider is down, your status page will be down too.

Here's how:

  1. Log in to your account and navigate to Customize -> Customize status page, where you'll be able to set your Custom Domain. If you have not yet activated your status page but have setup a custom domain, it will redirect to your unique subdomain until your page launches.

  2. Once the domain is saved, the link to update your DNS will show you what CNAME record needs to be set in your DNS provider to validate the domain.

Custom Domain

Enabling SSL

There's no need to provide your own SSL certificate. We dedicate a slot for you under our shared SAN certificate.

To enable SSL, go to the Customize Page section. Under the URL tab, you'll see a link to enable SSL.

SSL It will take roughly 10 minutes for the HTTPS version of the URL to start working, but after that you should be good to go!

If you need to disable SSL for some reason, reach out to us at hi@statuspage.io.