There may be times where you want to add many users to your audience-specific page at once, and a manual process can be time-consuming. With this import feature, add users in bulk to your audience-specific page using a CSV file template. Grant users access to groups, metrics, and configure their subscriptions.
Before you begin
This capability is for audience-specific pages. If you are trying to import subscribers, check out this documentation instead.
Import users for audience-specific pages
- Click Audience in the left sidebar.
- Click Options.
- Click Import users.
- Download the CSV template from the link provided.
- Add user details and access to the template (if you include existing users, we won’t make changes to their data or access). Separate items with semi-colons. See explanations for each field in the table below.
|Group access||Enter the groups you want to add this user to. Configure these groups in the management interface on the Audience page. Separate group names with semi-colons and make sure you are using correct group names.|
|Email subscription on? (Y/N)||Enter Y/N to choose whether to turn on email subscription notifications for this user.|
|SMS subscription on? (Y/N)||Enter Y/N to choose whether to turn on SMS subscription notifications for this user.|
|SMS country code||Enter the country code used for this user’s phone number.|
|SMS phone number(s)||Enter the phone number (minus the country code) for this user to receive notifications to.|
6. Click Choose file and select the CSV file you modified (20MB file size limit, xlsx not supported).
7. Click Upload.
A progress bar displays on the Audience page to show the progress of the import. If the import template was populated incorrectly, you will receive a CSV file with errors pointed out in the right-most column– and suggestions for how you can fix them
You can only import one CSV file at a time. If an import is in progress, wait until the import in progress is finished, then start a new import.