Notification Triggers

Below is a table showing which types of events trigger notifications to end users.

Email SMS Webhook
Realtime Incident Created X X X
Realtime Incident Updated X X
Realtime Incident Resolved X X X
Scheduled Incident Created X X X
Scheduled Incident In Progress X X X
Scheduled Incident Other Updates X X
Scheduled Incident Resolved X X X
Postmortem Published X X
Component Status Changes X

Note: When creating/updating and incident/scheduled maintenance, you will have the option whether or not you want to send notifications to your subscribers. This option takes precedence over the above table.