The Atlassian Customer Agreement went into effect on April 5, 2017 and replaced these Terms of Service.
Changes to the Terms of Service and the Website We reserve the right to update the Website and these Terms of Service from time to time, at our sole discretion. All changes are effective immediately when we post them. We will make sure to announce any major change in a prominent way, and these Terms of Service are available at all times on the Website for you to track via third party TOS tracking services. Your continued use of the Website following the publishing of updated Terms of Service means that you accept and agree to the changes.
Accessing the Website, Security, and Privacy We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We work hard to ensure that the Website is available to you at all times, but we cannot guarantee that the Website will be up and running at all times. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period, nor for any data loss (see also Section 10 below). From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for making all arrangements necessary for you to have access to the Website. If you allow any persons to access the Website through your internet connection, you must ensure that they are aware of these Terms of Service and comply with them.
To access certain features of the Website you have to register by entering your email and choosing a password as part of our security procedures. You must treat such information as confidential, only disclosing it to relevant parties, and assuming all liability for such disclosures. There is a password reset procedure in case you forget your password, but please notify us of any breach of security. We highly recommend you choose a strong password and that you log out from your account at the end of every session.
For purposes of these Terms of Service, the term "Content" includes, without limitation, all information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated provided, or otherwise made accessible on or through, the Website. For the purposes of these Terms of Service, "Content" also includes all User Content (as defined below).
All Content added, created, uploaded, submitted, distributed, or posted to the Website by you or other Website users (collectively "User Content"), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Website is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Website is or will continue to be accurate.
By submitting public User Content through the Website, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Website and our (and our successors’ and assigns’) businesses, including without limitation, for promoting and redistributing part or all of the Website (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds). You also hereby do and shall grant each user of the Website a non-exclusive, perpetual license to access your User Content through the Website, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.
We do not guarantee that any Content will be made available on the Website. We reserve the right to, but do not have any obligation to: (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all and (ii) to remove or block any Content from the Website.
You are permitted to use the Website for your personal, non-commercial use, or legitimate business purposes, provided that your activities are lawful and in accordance with these Terms of Service. Prohibited uses include violation of laws and regulations, hacking the Website in any manner, or violating the Content Standards described in Section 7 below. No right, title or interest in or to the Website or any content on the site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service, can lead to account termination and may violate copyright, trademark and other laws.
We encourage your feedback, in the form of reviews, comments, and suggestions or recommendations for modifications, improvements or changes to the Services or the Site that you may choose in your sole discretion to provide us from time to time ("Feedback"). When you provide Feedback, you grant us a non-exclusive, royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual license to use that Feedback or to incorporate it into the Website or other products or services.
The Website may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Website.
Trademarks The Company name, the term "StatusPage" and "StatusPage.io", and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
User Contributions and Content Standards The Website may include message boards, forums and/or other interactive features that allow you to upload, post, submit, publish, display or transmit your User Content to other users. You agree that all User Content must be lawful and be clear of virus or other malware. More specifically, but without limiting the foregoing, it must comply with the following Content Standards:
Not send spam or otherwise distribute unsolicited messages in violation of applicable laws; Not send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; Not contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable. Not promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age. Not infringe any patent, trademark, trade secret, copyright or other intellectual property rights of any other person. Not violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Service. Not be likely to deceive any person. Not promote any illegal activity, or advocate, promote or assist any unlawful act. Not cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person. Not be used to impersonate any person, or to misrepresent your identity or affiliation with any person or page. Not involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising. Not give the impression that they emanate from us or any other person or entity, if this is not the case. Not used, if public, as test empty documents with no actual content, or typing exercises. User Content is not intended to be legal advice nor form an attorney-client relationship, nor among the users, nor between the users and the Company. Use of the Website should never be understood to be replacing use of a qualified attorney, and the Company’s relationship to all documents and transactions completed using the Website is that of a trusted, disinterested third party.
If you believe that any User Content violates your copyright, please follow the procedure set forth by Article 512(c) of the DMCA and provide us a written takedown notice including the following information:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Information reasonably sufficient for us to contact you, such as email, address, telephone number. A statement that you a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that you is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. The notice should be addressed to firstname.lastname@example.org, or via regular mail to DMCA Designated Agent, c/o Dogwood Labs, Inc., 1098 Harrison St, San Francisco, CA 94103. * Disclaimer of Warranties We cannot and do not guarantee or warrant that files available for downloading from the Internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Website for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. EXCEPT AS PROVIDED IN SECTION 12 WITH RESPECT TO PRIVATE STATE PAGE USERS (AS DEFINED IN SECTION 12), THE WEBSITE, ITS CONTENT AND ANY SERVICES OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENTS OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation of Liability IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH (I) YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY CONTENT ON THE WEBSITE OR ANY SERVICES OBTAINED THROUGH THE WEBSITE OR (II) ANY EVENTS ARISING FROM YOUR USE AND/OR EXPLOITATION OF THE SERVICES PROVIDED BY THE WEBSITE. THIS DISCLAIMER INCLUDES ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL OR LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Indemnification You agree to indemnify and hold the Company harmless against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to out of your violation of these Terms of Service. You agree to use the Website only for lawful purposes. You agree to indemnify the Company against any usage of the Website you undertake that may lead to legal recourse by any 3rd party.
Geographic & Technological Restrictions The Company is based in the United States. Our Website is hosted in the United States and our services are provided from the United States. We make no claims that the Website or any of its content is accessible, appropriate or legal outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Additionally, our list of supported Operating Systems, Browsers, and Form Factors can be viewed at our compatibility page.
The Company shall, with respect to each Private Status Page User, defend such Private Status Page User from and against any claim, demand, cause of action or other proceeding (each, a "Claim") made or brought by a third party against such Private Status Page User alleging that such Private Status Page User’s use of the Website as permitted by these Terms of Service infringes or misappropriates such third party’s United States patent, copyright, trademark, or trade secret rights, and shall indemnify such Private Status Page User for any damages finally awarded against, and for reasonable attorney’s fees incurred by, such Private Status Page User in connection with any such Claim; provided that such Private Status Page User (x) promptly gives the Company written notice of the Claim; (y) gives the Company sole control of the defense and settlement of the Claim; and (z) provides to the Company all reasonable assistance, at the Company’s expense. Notwithstanding the foregoing, the Company shall not be liable to any Private Status Page User with respect to any Claim to the extent that such Claim is related to, or arises from, (i) any User Content, (ii) any modification(s) to the Website by anyone other than the Company, (iii) any use of the Website other than as expressly permitted by these Terms, or (iv) any combination of the Website with any other software or hardware not provided by the Company. This Section states each Private Status Page User’s exclusive remedy against the Company for any Claim of infringement of misappropriation of a third party’s intellectual property rights.
The Company shall hold all of your confidential technical, business and commercial information ("Confidential Information") in strict confidence and shall use at least the same degree of care in protecting the confidentiality of your Confidential Information that it uses to protect its own confidential information, but in no event less than reasonable care. The Company shall not disclose to any third party or otherwise permit any third party access to your Confidential Information without your express written consent. The Company will take reasonable steps to ensure that none of its employees or agents use, copy or disclose to any third party any of your Confidential Information except as required to fulfill its obligations to you. The Company shall promptly inform you of any unauthorized use, copying or disclosure of your Confidential Information of which it is aware. The Company acknowledges that monetary damages will not be sufficient to avoid or compensate you for the unauthorized use, copying or disclosure of any of your Confidential Information and that injunctive relief would be appropriate to prevent any actual or threatened breach of these Terms of Service.
For purposes hereof, "Private Status Page" means any status page operated by a paying customer of the Company intended for the private, authenticated viewing of customers or internal employees of the purchasing organization. Authentication may be done via private IP address filtering, OAuth or Bearer HTTP header token, username and password combination via Access Control feature, HTTP Basic Authentication, SAML 2.0 or LDAP configured through a Single Sign On provider, or any future mechanism intended to restrict viewership of the status page from the general public. For purposes hereof, "Private Status Page User" means a customer that contracts with the Company for the maintenance of a Private Status Page.
Any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Colorado.
Waiver and Severability Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Website, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
SMS for US numbers When you opt-in to the service, we will send you an SMS message to confirm your signup. You can cancel the SMS service at any time. Just text "STOP" to the service number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If at any time you forget what keywords are supported, just text "HELP" to the service number. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe. We are able to deliver messages to the following mobile phone carriers:
Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile.
Last Updated: February 9th, 2015