Statuspage believes strongly that transparency should be a virtue that all companies embrace. The benefits are numerous, and include things like increasing customer trust, winning prospective customers, and deflecting possible inbound support requests if customers can self-diagnose issues.
Public Metrics is our first major iteration on an answer to the transparency we feel all companies should be providing.
Example custom metrics that we feel embody good transparency and give a lot of value to the user include:
Here's a video detailing how to use a metrics provider to add a metric to your page.
You can now send add metrics to your page by sending us data via the API. Below is a video detailing how to do this.