Custom Domain & SSL

Note: SSL is supported on all Public Pages. SSL is also support on Private Pages that have IP Whitelisting enabled. Custom domains are not support on free 'trial' pages - the custom domain will redirect to the domain

Before launching your status page to end users, it's a good idea to hook up a custom domain such as instead of using your subdomain, such as

If possible, we actually recommend that our customers get a dedicated URL for their status page (e.g. The reason for this is that if your DNS provider is down, your status page will be down too.

Here's how:

  1. Create a CNAME DNS record and point it to the URL specified in the Customize Page > URL section.

  2. Log in to your dashboard and navigate to Customize Page -> URL. From there, you'll be able to insert your custom domain. If you have not yet activated your status page but have setup a custom domain, it will redirect to your unique subdomain until your page launches.

Custom Domain

Enabling SSL

If you're on the Business Plan or higher, SSL is included. If you're not on the Business Plan or higher and want to setup SSL, you can enable it for an additional $20/mo.

To enable SSL, go to the Customize Page section. Under the URL tab, you'll see a link to enable SSL.


It will take roughly 10 minutes for the HTTPS version of the URL to start working, but after that you should be good to go!

If you need to disable SSL for some reason, reach out to us at